| Bookings | Website
information | Payments | Late
bookings | Holiday document | Transferability
| Cancellation by you | Alteration
and cancellation by us | Our responsability
| Properties | Complaints
| Rates | Valid documents
for the expatriation | Law and jurisdiction
| Insurance | Period of
validity | Administrative authorization
| Data Protection Policy | Mandatory
notice |
| 1. Bookings |
|
Bookings are made in relation to holiday accommodation
only and do not include any flights, transport or transfers
to the Property or any other travel arrangements to
and from the Property which you must arrange yourself.
a)The terms and conditions set out in this section together
with your confirmation invoice comprise your agreement
between Seaview and all those listed on the booking
on whose behalf the party leader is acting
b)Any monies paid to us under these booking conditions
are protected by our Tour Operators licence.
( Clause 17 )
c) Bookings are understood accepted when Seaview issues
a Confirmation invoice confirming the items you have
booked. No contract will exist between you and Seaview
until we have received the required deposit(s) and we
have issued our official confirmation invoice.
d) Should there be an obviously incorrect price shown
on the confirmation invoice we will issue a new invoice
and will not be bound by the price quoted on the incorrect
invoice.
e) It is important that you check all the details shown
on the confirmation invoice carefully to ensure they
are correct as this forms the basis of the contract.
f) Assuming we are able to confirm your booking, confirmation
invoices are normally sent 24 hrs after receiving your
booking. If you do not receive a confirmation invoice
within 72 hrs, you should contact us to make sure that
your booking has been made.
g) Seaview reserves the right to refuse a booking without
any given reason.
|
2. Website
Information  |
We have taken the greatest care
to ensure the accuracy of all information contained in
this website relating to any services advertised.
Seaview has visited and checked each property and descriptions
appearing in our web pages have been prepared in good
faith.
However there may be times when certain services or facilities
are unavailable or limited, particularly in low season.
Such situations may be dictated by local circumstances,
unsuitable weather conditions, lack of demand, necessity
for maintenance or redecoration, local licensing regulations
or government fuel saving legislation.
We cannot accept responsibility for any such problems
which are outside a tour operator’s control.
Seaview declines all responsibility for any modifications
made by the owners without its knowledge.
PROPERTY DESCRIPTIONS
1. Where we mention that apartments or villas have satellite
TV, we can make no guarantee of the channels you can watch.
2. Where we mention that apartments or villas have air-conditioning,
or central heating they may only cover part of the villa
or apartment and they are normally charged locally.
3. Where a villa or apartment complex has a swimming pool,
the period when the pool is available is at the owner’s
discretion and may also be affected by weather conditions.
As they operate outside our control, we cannot guarantee
their availability.
4. Villas and apartments are cleaned for your arrival
but not during your stay (unless otherwise stated). They
may not be ready for immediate occupation and are generally
available from 16.30. On the day of departure you should
vacate the property before 10.00 or 9.00 |
| 3. Payments
|
a) Booking deposit - At the
booking time, a fee of 26 Euro will be paid for registration,
together with a deposit equal to 25% of the total price.
b) Balance - The balance of the costs and the due date,
30 days before arrival, will be shown on the confirmation
invoice.
If the balance is not received by us in full and by the
due date we reserve the right to treat your booking as
cancelled by you in which case the cancellation charges
as set out in clause 7 will be payable. |
| 4. Late
bookings |
Bookings made within 30 days
of arrival are deemed as late bookings. Full payment will
be due immediately and once this has been received by
us, all booking conditions will apply. Should you cancel
after this point, for whatever reason, cancellation charges
as shown in clause 7 will apply.
Late bookings will be subject to a supplement of 13 euro
should holiday documentation be issued through private
messenger. |
| 5. Holiday
documents |
|
The dispatch of your holiday documents are conditioned
to the reception of the balance by Seaview, in the terms
scheduled from the art. 3.
|
| 6. Transferability
|
The Traveler that is in the
impossibility to undertake the confirmed booking, could
surrender his own booking to a person that satisfies all
the requested conditions for the Tour, that pays ex-novo
the registration fee and the arrangements remain exactly
the same as the original booking. In this occurrence,
the Traveler must inform Seaview with at least 15 days
of warning as regards to the foreseen arrival date.
Seaview won't be responsible of the missing acceptance
of the new nominative by the third parties suppliers of
service(s). The Traveler surrender and the new Traveler
are both responsible for the payment of the sale of the
price and for the additional resultant expenses.
If you wish to transfer your booking to another product
thereby changing the arrangements completely this will
be treated as a cancellation with loss of, if applicable,
cancellation charges as set out in clause 7 and it will
be necessary to re-book another holiday. |
| 7.Cancellation
by you |
If you cancel your holiday the
lead name on the booking must advise us in writing, by
post or facsimile immediately. Verbal cancellations or
cancellations by email will not be accepted.
If you cancel your holiday, You will be liable to pay
the cancellation charges set out in the table below.
Agency fee is not refundable
Cancellation periods are calculated on the date of your
cancellation being received by us at our offices at Corso
Italia 7/G - 57027 San Vincenzo ( Livorno ) or fax +39
0577 093113. As per art. 1373, III paragraph, of the Italian
codice civile the Traveler is kept to pay the amount indicated
below:
Period before
scheduled arrival date
when your cancellation notification is received |
Cancellation
charge expressed as a % of total holiday cost |
| a) recess from
booking to 60 days before departure |
25%
|
| b) recess from
59 to 25 days |
50%
|
| c) recess from
24 to 15 days |
70%
|
| d) recess from
14 to 9 days |
90%
|
| e) recess in
the 8 days |
100%
|
h) If you cancel your holiday on the day of arrival due
to circumstances beyond our control, compensation or refunds
will not be payable by ourselves and any such claims should
be forwarded to your insurers.
i) Should you decide to curtail your holiday arrangements,
for whatever reason, no refunds will be payable for any
unused nights of accommodation.
k) The applicable cancellation charges must be paid even
if you have not at the time paid the full cost of your
holiday for whatever reason.
l) The applicable cancellation charges must be paid even
if you decide to change your reservation to another property
for whatever reason and without explicit authorisation
of Seaview. |
| 8. Alteration
and cancellation by us |
The Traveler can cancel the booking
without paying the amount for the recess as referred to
the preceding clause, in case of meaningful modification
by Seaview of one of those essential elements of the contract,
that is:
a) increase of the total price of the confirmed accommodation
superior to 10% of the price at the confirmation date;
b) skid of the arrival and/or departure date superior
to 48 hours;
c) modification of the category of the confirmed accommodation
in pejorative sense.
In all cases, customers will be kept to communicate, within
48 hours from the reception of the communication of modification,
if he understands either practice the right of recess
or accepts the modification.
In absence of communication by the customer, the modification
will be understood approved.
In the event the confirmed property cannot be supplied
because the accommodation ceases to operate We will always
endeavour to offer you substitute arrangements and if
the cost is less than your original booking you will receive
a refund of the difference from us. If however our offer
costs more and you accept that offer, then we will ask
for the difference.
We may occasionally have to cancel your holiday as a result
of "force majeure" that is any occurrence outside
our control and which could not have been avoided with
all due care. Such events may include war or threat of
war, riots, civil strife, terrorist activity, natural
or nuclear disaster, goverment action, adverse weather
conditions and all similar events out of our control.
In this situation, we regret we cannot make any refunds,
meet any costs or expenses you may incur as a result or
pay any compensation. |
| 9. Our
responsability |
As a Tour Operator the responsibility
of Seaview towards the travelers, and their belongings,
is regulated by the laws and by the international conventions
concerning the Tour Operators responsibility ( law n.
1084 of 27/ 12/ 1977, ratification of the international
convention of Bruxelles of 23/ 04/ 1970 ) valid at the
moment of the verified fact that has originated this responsibility.
The responsibility of Seaview cannot, in any case, exceed
the scheduled limits from the applicable laws and conventions
and more particularly the limits for individual damage
as specified in the following:
2) Damages to the person of the traveler ( death, injuries
or illness ), unless it is proved that it is due to the
negligence of our employees, or by our appointees, i.e.
from the third parties lenders of service(s) during the
vacation. The responsibility of Seaview for said damages
cannot, in no case, exceed the measure defined by the
Convention of Bruxelles of the 1970 (ratified with law
n. 1084 - 27.12.1977).
3) Damages, loss, theft, relative to the belongings owned
by the traveler (i.e. baggage), dependent from the breach
or from the bad execution of the service(s) object of
the confirmed Tour, by Seaview or by his appointees (third
parties) lenders of services. The responsibility of Seaview
cannot exceed the limits of the International Conventions
regarding the service within which the harmful event has
been verified and, however, the measure of 30% of the
value of the Tour for each traveler.
4) Seaview won't be, in any case, responsible of the damages,
of any kind, when the breach or the bad execution of the
contract is not imputable neither to his guilt, neither
to the guilt of other supplier of service(s), due to the
ascertain lacks in the execution of the contract, that:
- are imputable to the Traveler;
- are imputable to a third party extraneous to the supply
of the service(s) and present an unpredictable or insurmountable
character;
- are due to causes of "force majeure" or to
an event that Seaview or the supplier of the service(s)
in question, could not, even with all due care, foresee
or avoid.
5) Seaview won't be in no case responsible of the damages:
- consequent to the omission, by the Traveler, of recommendations
or instructions of Seaview or the supplier of the service(s)
- due to services furnished by third parties and not mentioned
at the moment of the confirmation of the booking;
- due to autonomous initiatives of the traveler.
6) If, in the opinion of any person in authority such
as police, accommodation owner or manager or Seaview employees,
you appear to be unfit to occupy your accommodation or
because of anti-social behaviour are likely to cause a
disturbance to other guests or damage to property, we
may terminate your holiday arrangements with us. We will
not be liable to make alternative arrangements for other
accommodation nor will we cover any costs which you may
incur or make any refunds. |
| 10. Properties
|
All services and facilities offered
by us are subject to the standard terms and conditions
of the Supplier and are incorporated into our contract
with you.
A breakage and telephone deposit is usually payable in
resort to the key holder or owner to protect against possible
damage and outstanding telephone charges where a villa
or apartment has a telephone for guests’ use. Deposits
are normally returned on departure.
You are responsible for ensuring that any villas provided
are left upon departure in the same conditions of cleanliness
and repair as upon arrival. Any loss or damage caused
by you will be deducted by the Owner from your breakage
deposit.
Property Owners reserve the right to refuse admittance
if the number of persons arriving exceeds the number on
the booking form or the maximum sleeping places as detailed
in the web site. Where a property offers a price for varying
numbers, empty bedrooms will be closed. |
| 11. Complaints |
In the event that you are dissatisfied
with any aspect of your chosen accommodation you must
immediately report the cause to the keyholder or Owner
of the Villa or supplier and Seaview who will endevour
to put things right.
In the unlikely event that you are still not satisfied
upon your return from your holiday, you must write us
giving full details within 10 days.
If you fail to notify us or the Supplier of any dissatisfaction
during your holiday we cannot accept liability for that
complaint in retrospect.
If you leave your accommodation prematurely without an
explicit authorisation of Seaview, you forfeit your rights
for a refund, such complaints will not be taken into consideration. |
| 12. Rates
|
The rates quoted are based on
the course of changes and the costs of the service(s)
as of 01/ 10/ 02, date of issuing of the 2003 program.
In case that, before the beginning of the rental period
a differences in the course of the changes or in the costs
of the service(s) should occur, the rates will be modified,
in increase or in diminution, according to the said variations.
However, the price defined in the confirmation document
will not change in the 15 days before the arrival date.
The customer has the right to cancel the booking in case
of increase of the price superior to 10 % as per clause
8.
The customer will establish before his arrival if the
price is of his interest. No confrontation regarding prices
will be taken into consideration after the return from
the Tour. |
| 13. Valid
documents for the expatriation |
| It will be care of the customer
to provide for the regulation of all the valid documents
for the expatriation. Seaview declines each penal and
moral responsibility for lack of valid documents for the
expatriation and inaccuracies of the same. |
| 14. Law
and jurisdiction |
This contract is governed by
the law of Italy and exclusive jurisdiction is conferred
on the italian Courts.
In case of controversy will be competent the law court
of Livorno.
Your booking with Seaview implies that all clauses of
this contract have been understood and have thereby been
accepted without reserve and without exception. |
| 15. Insurance
|
| Seaview has Insurance Coverage
with CEA (Compagnia Europea d’Assicurazione) n°
75094, according to the legislative decree 111 dated 17/
03/ 1995. |
| 16. Period
of validity |
| The present contract is valid
throught year 2005. |
| 17. Administrative
authorization |
| Authorization of the Province
of Livorno n. 139 dated May 19, 1999 |
| 18. Data
Protection Policy |
In order to process your booking
we need to use the information you provide such as name,
address, and special needs requirements.
We take full responsibility for ensuring that proper security
measures are in place to protect your information. We
must pass the information on to the relevant suppliers
of the accommodation ( except credit card details ), and
if required by them or by law, to security or credit checking
companies and public authorities such as customs/immigration.
We will not pass any information on to any person not
responsible for part of your travel arrangements. |
| 19. Mandatory
notice |
|
Italian laws punish the crimes inherent to the prostitution
and to the juvenile pornography with the punishment
of the imprisonment, also if it has been committed in
the foreign countries as per Law n° 269, 3 august
1998, art. 16
|
| New
contract since 02.08..2004, bookings before this date
are under the clauses of the previous |
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